How We Protect Your Privacy
Information we handle
When you register or use Prestige Spins, we may handle your name, postal address, email address, telephone number, date of birth, sex and internet protocol address. We also hold information connected with your wagering account, payments, winnings and cash-outs.
We may receive documents or other details used to confirm your identity, age, address and ownership of a payment method. Account and payment records help us connect activity with the correct player and protect access to our casino.
Why we use information
We use personal details to create and manage your account, identify you, verify information and support secure money transactions. Internet protocol information can help us diagnose technical problems and associate activity with the correct wagering account.
We may use your contact details for account messages and information about promotions, draws or tournaments. Promotional email frequency can vary. These messages are separate from communications needed to operate or protect your account.
When information is shared
We treat personal information as private and confidential. We do not rent, sell or distribute it to other people or organisations. Access within Prestige Spins is limited to staff who need the information to provide our services.
Information about winnings and cash-outs is kept private. We may disclose it where a law, regulation, government body or competent regulatory authority requires us to do so. Providers involved in verification or payment processing may also handle relevant information when they perform those services under our instructions. When you play slots supplied by NetEnt, its own privacy arrangements also apply.
Security
We use encrypted connections and safeguards intended to protect information from loss, misuse or alteration. Sensitive card data is transferred using encryption, and card details are stored on a protected server behind firewall controls. Winnings information is kept in secure operating environments.
No security measure removes every risk. Protect your login details and notify support if you believe someone else has accessed your account.
Your choices
You may ask us to stop promotional emails, or use the unsubscribe option included at the bottom of a promotional message. You can also ask support about privacy, security or information connected with your account.
Keep your profile details accurate. Some changes may require additional verification before we can update the account. You may request account closure, subject to the checks and account rules that apply at the time.